Orders & Shipping
At Tahana Jewellery, we aim to deliver your taonga as quickly and smoothly as possible.
Overnight Shipping:
Enjoy FREE overnight shipping on all orders within Aotearoa, New Zealand
Processing Times:
Orders are processed and shipped within 24–48 hours, excluding weekends and public holidays. Once shipped, you’ll receive a confirmation email with your tracking information.
Lost or Incorrect Address:
Ensure your shipping details are accurate at checkout to avoid delays. - If your parcel is returned to us due to an incorrect or incomplete address, a reshipping fee of $9.99 may apply. - Once an order has been delivered to the correct address, we are not responsible for lost or stolen packages. If your package goes missing, please contact your local courier service immediately and provide your tracking details.
International Shipping
Currently, we are focused on delivering within New Zealand. However, if you’re overseas and interested in our jewellery, please contact us to discuss potential shipping options.Contact Us
We’re here to help with any questions or concerns about your order:
Email: tahanajewellery@outlook.com